Personalized Support Solutions
We offer three levels of support to meet your needs. Standard Support is included with your license, so you can take advantage of our on-line, self-help guide at any time. Plus Support offers 24×7 email and phone support, with fast response time and a priority queue to reach our technical experts. Premium Support with Administration provides all those benefits, plus access to specialized associates who will help manage your system. Certain products require minimum purchase requirements. Support prices are subject to change without notice.
Standard Support Starting
$49.99
Case: Unlimited
Response Time: 2-business days
Response Type: Email
Training: Online Tutorial
Assign a Rep: Hourly Rate
Setup Administration: n/a
Response Time: 2-business days
Response Type: Email
Training: Online Tutorial
Assign a Rep: Hourly Rate
Setup Administration: n/a
Plus Support Starting
$69.99
Case: Unlimited
Response Time: 8-hrs
Response Type: Phone/Email
Training: Web-based (5 or more users) 1-hr
Assign a Rep: Yes (5 or more users)
Setup Administration: Yes (10 or more users)
Response Time: 8-hrs
Response Type: Phone/Email
Training: Web-based (5 or more users) 1-hr
Assign a Rep: Yes (5 or more users)
Setup Administration: Yes (10 or more users)
Premium Support Starting
$89.99
Case: Unlimited
Response Time: 2-hrs
Response Type: Phone/Email
Training: Web-based (3 or more users) 2-hrs
Assign a Rep: Yes (5 or more users)
Setup Administration: Yes (10 or more users)
Response Time: 2-hrs
Response Type: Phone/Email
Training: Web-based (3 or more users) 2-hrs
Assign a Rep: Yes (5 or more users)
Setup Administration: Yes (10 or more users)
Get Compliant. Get Clarity. Get Lower Costs.
See for yourself how CLOUDecision helps you make clear risk management decisions.
